Factlen ExplainerConsumer RightsExplainerJun 29, 2026, 12:49 PM· 4 min read· #2 of 3 in shopping

New York's 'One Fair Price Act' Bans Personalized Pricing: Will Your Loyalty Card Still Work?

New York has passed a landmark law banning 'surveillance pricing,' preventing retailers from using your personal data to secretly charge you more. But while algorithmic profiling is out, traditional loyalty programs and time-based dynamic pricing are here to stay.

By Factlen Editorial Team

Consumer Protection Advocates 45%Legal and Compliance Experts 30%Market and Industry Observers 25%
Consumer Protection Advocates
Argue that surveillance pricing is an exploitative practice that extracts maximum revenue from vulnerable shoppers.
Legal and Compliance Experts
Warn that the law's broad jurisdictional reach will force a nationwide overhaul of e-commerce systems.
Market and Industry Observers
Note that algorithmic pricing is defended by tech firms as a natural evolution of market efficiency that allows for highly targeted discounts.

What's not represented

  • · Algorithmic Pricing Software Developers
  • · Small Business Retailers

Why this matters

If you've ever suspected an airline or grocery app was charging you more because it knows your browsing history or income, this law ends that practice in New York—and sets a strict precedent that will likely force national e-commerce platforms to abandon personalized pricing altogether.

Key points

  • New York's One Fair Price Act completely bans retailers from using personal data to set individualized prices.
  • The law replaces a 2025 statute that merely required companies to disclose when they used algorithmic pricing.
  • Traditional loyalty programs and uniform discounts for groups like veterans remain perfectly legal.
  • Dynamic pricing based on market conditions, such as Uber surge pricing, is not affected by the ban.
  • Because the law applies to any company soliciting New York consumers, it is expected to force a nationwide shift in e-commerce pricing.
23%
Max algorithmic grocery markup found in CR study
$1,000
Per-violation penalty under previous NY disclosure law
180 days
Implementation window after governor's signature

It is a modern digital anxiety: the feeling of being watched while you shop online. You search for a flight, a hotel room, or a baby thermometer, and suddenly the price jumps. For years, consumers have suspected that retailers were using their personal data to quietly inflate prices at checkout, a practice known as surveillance pricing.[3][6]

In June 2026, the New York State Legislature took decisive action against the practice by passing the One Fair Price Act, a landmark bill that outlaws surveillance pricing entirely. The legislation represents a massive victory for consumer rights, ensuring that shoppers are charged based on the value of the product, not the depth of their digital footprint.[1][7]

The legislation marks a sharp escalation in consumer protection. In 2025, New York merely required companies to display a warning label reading, "THIS PRICE WAS SET BY AN ALGORITHM USING YOUR PERSONAL DATA." While that law brought the practice out of the shadows, it did not stop it. Now, the practice is banned outright.[4][5]

Surveillance pricing occurs when retailers use granular personal data—such as browsing history, real-time location, credit balances, or inferred household size—to calculate the maximum amount a specific individual is willing to pay. Instead of setting a single price for an item, algorithms generate thousands of individualized prices tailored to extract maximum revenue from each shopper.[2][4]

The One Fair Price Act bans pricing based on personal data, but allows price changes based on overall market demand.
The One Fair Price Act bans pricing based on personal data, but allows price changes based on overall market demand.

The Federal Trade Commission brought the issue to national attention with a sweeping study into the "shadowy ecosystem" of algorithmic middlemen. These third-party intermediaries help retailers segment consumers and adjust prices dynamically based on individual profiles, often without the consumer ever realizing they are being targeted.[3][6]

The real-world impact of these algorithms can be severe. A recent investigation highlighted by the New York Assembly found that AI-enabled pricing experiments on grocery delivery platforms resulted in price differences as high as 23 percent for the exact same items, potentially costing families over $1,200 a year at checkout.[1][2]

Investigations cited by the New York Assembly found algorithmic pricing could inflate grocery bills by up to 23 percent.
Investigations cited by the New York Assembly found algorithmic pricing could inflate grocery bills by up to 23 percent.

Consumer advocates argue that this technology perverts free-market capitalism. "New York is an expensive place to live," noted Grace Gedye of Consumer Reports following the bill's passage. "No consumer should have to pay more because a company knows what they're searching for online, what their income is, the makeup of their household, or where they go."[2]

Consumer advocates argue that this technology perverts free-market capitalism.

But for everyday shoppers, the ban raises an immediate practical question: What happens to the ubiquitous grocery store loyalty card, the airline frequent flyer account, or the digital coupon app?[7]

The One Fair Price Act explicitly carves out protections for what it calls "bona fide custom discounts." Traditional loyalty programs, subscribe-and-save arrangements, and membership discounts for specific groups like veterans, students, or seniors remain perfectly legal and protected under the new framework.[4][5]

The legal distinction hinges on uniformity and transparency. A supermarket can still offer a 20 percent discount on coffee to anyone holding a loyalty card, because the eligibility criteria are clearly disclosed and the discount is uniformly applied to all members of that program.[4][7]

Bona fide loyalty programs remain legal as long as discounts are uniformly available to all members.
Bona fide loyalty programs remain legal as long as discounts are uniformly available to all members.

What the supermarket cannot do is use the data collected by that loyalty card—such as the fact that a shopper recently bought expensive baby formula—to secretly inflate the base price of diapers for that specific customer. The discount must be a genuine reduction from a standard price, not a personalized manipulation.[1][5]

The law also draws a firm line between personalized pricing and "dynamic pricing." Dynamic pricing adjusts costs based on broad market conditions, such as remaining inventory, time of day, or local supply and demand, without factoring in the identity of the buyer.[4][5]

This means ride-sharing apps can still use surge pricing during a rainstorm, and airlines can still raise ticket prices as a flight fills up. Because those price changes are based on external market factors rather than an individual's personal data profile, they do not violate the new consumer protections.[5][6][7]

Enforcing the ban will fall to New York Attorney General Letitia James, who has already signaled a willingness to pursue companies that manipulate checkout prices using consumer behavior. The state has made it clear that algorithmic exploitation will not be tolerated in its retail sector.[1][4]

Because the law applies to any entity soliciting consumers in New York, its impact will stretch far beyond state lines. National e-commerce platforms will likely have to overhaul their pricing algorithms globally rather than risk running afoul of New York's strict new standard, effectively ending surveillance pricing for millions of Americans.[4][5][7]

How we got here

  1. July 2024

    The FTC launches a sweeping inquiry into algorithmic middlemen and surveillance pricing.

  2. November 2025

    New York's Algorithmic Pricing Disclosure Act takes effect, requiring warning labels on personalized prices.

  3. January 2026

    The New York Attorney General warns grocery delivery platforms over algorithmic price variations.

  4. June 2026

    The New York State Legislature passes the One Fair Price Act, moving from disclosure to a total ban.

Viewpoints in depth

Consumer Protection Advocates

Advocates argue that surveillance pricing is an exploitative practice that extracts maximum revenue from vulnerable shoppers.

Organizations like Consumer Reports and the Groundwork Collaborative view personalized pricing as a perversion of fair market dynamics. They argue that rather than matching supply with demand, these algorithms identify a consumer's maximum willingness to pay based on sensitive data like income, browsing habits, or even moments of desperation—such as booking a late-night ride home. For these advocates, the One Fair Price Act is a necessary intervention to restore transparency and equity to the checkout counter.

Retail and Technology Industry

Industry representatives maintain that algorithmic pricing is a natural evolution of market efficiency that allows for highly targeted discounts.

Developers of pricing algorithms and the retailers who use them argue that personalized pricing is simply the digital equivalent of a salesperson negotiating a custom deal. They contend that data-driven pricing allows companies to offer targeted discounts to price-sensitive consumers who might otherwise be priced out of the market. From this perspective, blanket bans on algorithmic pricing could inadvertently raise baseline prices for everyone, as retailers lose the ability to dynamically clear inventory through personalized promotions.

Legal and Compliance Experts

Legal analysts warn that the law's broad jurisdictional reach will force a nationwide overhaul of e-commerce systems.

Attorneys tracking the legislation note that the One Fair Price Act applies to any entity soliciting consumers in New York, regardless of where the company is headquartered. Because it is technologically difficult to isolate New York shoppers from a national algorithmic pricing engine, compliance experts predict that major e-commerce platforms will be forced to adopt New York's strict standards globally. They also anticipate significant litigation over the exact boundary between a legal 'bona fide custom discount' and an illegal personalized price.

What we don't know

  • How aggressively the New York Attorney General will interpret the boundary between a legal loyalty discount and an illegal personalized price.
  • Whether major e-commerce platforms will build New York-specific pricing engines or simply apply the ban nationwide.
  • If the retail industry will mount a successful legal challenge against the ban before it goes into effect.

Key terms

Surveillance Pricing
The practice of using a consumer's personal data—such as browsing history or income—to set an individualized price for a good or service.
Dynamic Pricing
Adjusting prices based on broad market conditions, such as time of day, remaining inventory, or overall demand, rather than individual user data.
Bona Fide Custom Discount
A legitimate, transparent discount offered to a specific group (like veterans or loyalty members) that is uniformly available to anyone meeting the criteria.
Algorithmic Intermediary
Third-party tech companies that provide retailers with the software and AI tools needed to segment consumers and adjust prices automatically.

Frequently asked

Will my grocery store loyalty card still work?

Yes. The law explicitly protects 'bona fide custom discounts' like loyalty programs, provided the discounts are uniformly available to all members and not secretly individualized.

Can Uber and Lyft still use surge pricing?

Yes. Surge pricing is a form of dynamic pricing based on local supply and demand, not your personal data, so it remains completely legal.

Does this law only affect companies headquartered in New York?

No. The law applies to any business that solicits consumers in New York, meaning national e-commerce sites must comply if they sell to New Yorkers.

How will I know if a company is violating the ban?

While it can be difficult for an individual to detect algorithmic pricing, the New York Attorney General's office actively investigates consumer complaints and monitors platforms for unexplained price variations.

Sources

Source coverage

7 outlets

3 viewpoints surfaced

Consumer Protection Advocates 45%Legal and Compliance Experts 30%Market and Industry Observers 25%
  1. [1]New York State AssemblyConsumer Protection Advocates

    Assembly Passes Legislation to Protect New Yorkers from Surveillance Pricing

    Read on New York State Assembly
  2. [2]Consumer ReportsConsumer Protection Advocates

    New York legislature passes key bill to curb personalized pricing

    Read on Consumer Reports
  3. [3]Federal Trade CommissionConsumer Protection Advocates

    FTC Issues Orders to Intermediary Companies Regarding Surveillance Pricing

    Read on Federal Trade Commission
  4. [4]Loeb & LoebLegal and Compliance Experts

    New York Passes One Fair Price Act Banning Surveillance Pricing

    Read on Loeb & Loeb
  5. [5]Wilson SonsiniLegal and Compliance Experts

    New York Legislature Passes Ban on Personalized Pricing

    Read on Wilson Sonsini
  6. [6]Los Angeles TimesMarket and Industry Observers

    FTC looking at rules to corral tech firms' data collection

    Read on Los Angeles Times
  7. [7]Factlen Editorial TeamLegal and Compliance Experts

    Synthesis by Factlen editorial team

    Read on Factlen Editorial Team
Stay informed

Every angle. Every day.

Get shopping stories with full source coverage and perspective breakdowns delivered to your inbox.