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MAX Software GlitchRegulatory Probe· 4 min read· in Travel

FAA Reviews New 737 MAX Software Glitch, Threatening Imminent MAX 10 Certification

The Federal Aviation Administration is investigating a flight-guidance software issue on Boeing 737 MAX aircraft that can disengage automated vertical navigation during aborted landings. The review could delay the long-awaited certification of the MAX 10 and deliveries of the MAX 7.

By Helena Martins

Aviation Regulators 35%Major Airline Operators 35%Boeing Management 30%
Aviation Regulators
Prioritizing rigorous safety reviews and corrective action boards over manufacturer delivery timelines.
Major Airline Operators
Demanding older, stable software versions to prevent pilot workload spikes and maintain fleet consistency.
Boeing Management
Framing the glitch as a manageable procedural issue rather than an immediate safety risk while developing a permanent fix.

Perspectives this story doesn't cover

  • Line pilots executing missed approaches
  • Aviation safety advocates

Why this matters

The 737 MAX 10 is crucial to Boeing's financial recovery and the fleet modernization plans of major airlines worldwide. A new software-driven delay not only disrupts those delivery schedules but also forces carriers like Southwest and United to reject newer software versions on incoming jets to maintain cockpit consistency.

Key points

  • The FAA is investigating a software glitch in the Boeing 737 MAX flight management computer.
  • The issue can cause the vertical navigation system to disengage during a missed approach if the flight path is altered.
  • Boeing first identified the anomaly in November 2024 but initially deemed it a non-safety issue.
  • Southwest and United Airlines have requested that new MAX deliveries use an older, unaffected software version.
  • The review threatens to delay the imminent certification of the MAX 10 and deliveries of the MAX 7.

For Boeing to finally deliver its largest 737 MAX variant to waiting airlines, the aircraft's flight management software must pass a flawless Federal Aviation Administration review. That condition is now in jeopardy. The FAA has convened a Corrective Action Review Board to investigate a newly disclosed software glitch that can disable automated vertical navigation during aborted landings, a development that threatens to stall the imminent certification of the MAX 10. The regulatory intervention arrives just as Boeing was reportedly days away from securing approval for the final model in its narrowbody family, adding a fresh layer of scrutiny to a production pipeline that has faced years of delays and intense oversight.[1][3]

The technical anomaly resides specifically within versions 14 and 14.1 of the operating system for the 737 MAX flight management computer. According to regulatory and company documents, the glitch triggers under a highly specific operational sequence during the final stages of a flight. If a pilot is flying a precision approach with the autopilot engaged, executes a missed approach—commonly known in aviation as a go-around—and subsequently alters the pre-programmed flight path, the software can fail to maintain its intended guidance parameters. This precise combination of inputs exposes a vulnerability in how the aircraft's computers manage altitude and trajectory during a critical phase.[1][2]

Under those exact conditions, the aircraft's vertical navigation system, known as VNAV, can unexpectedly disengage. The aircraft then reverts to a less sophisticated level of automated pitch control, leaving the crew without the pre-planned altitude management they were relying on. While the autopilot continues to function and manual flight controls remain fully operational, the glitch forces flight crews to take additional manual steps to restore automated guidance. This introduces a sudden spike in pilot workload during a low-altitude, high-stress environment where the crew is already managing a complex aborted landing sequence.[1][2]

The software glitch can cause the vertical navigation system to disengage during a missed approach, increasing pilot workload.

The timeline of the software issue stretches back nearly two years. Boeing first learned of the anomaly from an airline operator in November 2024. After conducting an initial assessment, the manufacturer concluded by February 2025 that the software behavior did not constitute a formal safety issue. However, following additional feedback and pushback from operators who experienced or reviewed the scenario, Boeing reversed course. The company initiated a formal safety review and ultimately notified all 737 MAX operators of the vulnerability in a bulletin issued in late August 2026.[1][3]

The timeline of the software issue stretches back nearly two years.

In its communications with airlines, Boeing has maintained that the condition does not pose an immediate safety risk, emphasizing that all commercial pilots are rigorously trained to land the aircraft safely without the use of the VNAV system. "We shared information with operators that reinforced existing pilot procedures for safely handling such cases," Boeing stated in a release, adding that its engineers are actively developing a permanent software update. The company is currently working to accelerate that permanent fix—which was originally slated for deployment in 2028—and plans to issue updated, formalized pilot procedures by November.[1][2]

Despite Boeing's assurances, major United States carriers are already altering their fleet intake plans to avoid the software entirely. Southwest Airlines and United Airlines, two of the largest operators of the 737 MAX, have formally requested that Boeing halt deliveries of any new aircraft equipped with the affected version 14 software. Instead, the airlines are opting to receive incoming jets loaded with an earlier, unaffected software version. This move allows the carriers to maintain strict cockpit consistency across their fleets and ensures their pilots will not encounter the VNAV vulnerability during line operations.[2][3]

Southwest Airlines and United Airlines have requested that new MAX deliveries be equipped with an older, unaffected software version.

The regulatory scrutiny arrives at a highly sensitive juncture for Boeing's broader production and delivery pipeline. The FAA stated it is working closely with both the manufacturer and the airlines to assess the scope of the problem, warning explicitly that it "will take immediate action if it identifies a safety concern." The ongoing probe now risks delaying the final certification of the MAX 10, which airlines have been waiting years to integrate into their networks. Furthermore, the review could stall upcoming deliveries of the MAX 7, which was certified in August with the problematic software update already installed.[1][3]

For the aviation industry, the software review highlights the ongoing tension between advancing cockpit automation and managing pilot workload during edge-case scenarios. As the FAA's Corrective Action Review Board evaluates Boeing's proposed fixes and procedural updates, airlines are left waiting for clarity on when the newest MAX variants will be cleared for unrestricted service. The outcome of the board's investigation will dictate whether Boeing can proceed with its current delivery schedules or if the manufacturer must implement the permanent software patch before the MAX 10 is allowed to carry passengers.[1][3]

How we got here

  1. Nov 2024

    Boeing first learns of the software anomaly from an airline operator.

  2. Feb 2025

    Boeing concludes the software behavior does not constitute a formal safety issue.

  3. Aug 2026

    Following airline feedback, Boeing initiates a formal review and notifies all 737 MAX operators.

  4. Sep 2026

    The FAA convenes a Corrective Action Review Board to investigate the glitch.

Viewpoints in depth

Aviation Regulators

Prioritizing rigorous safety reviews and corrective action boards over manufacturer delivery timelines.

For the Federal Aviation Administration, the discovery of a new software anomaly in the 737 MAX family triggers an automatic, high-scrutiny response. The agency's decision to convene a Corrective Action Review Board underscores its commitment to thoroughly evaluating any system behavior that could compromise flight safety, regardless of the manufacturer's internal assessments. Regulators are focused on the potential for increased pilot distraction during critical, low-altitude maneuvers, ensuring that any approved software version does not introduce unmanageable workloads during a missed approach.

Major Airline Operators

Demanding older, stable software versions to prevent pilot workload spikes and maintain fleet consistency.

Airlines like Southwest and United are taking a defensive posture to protect their daily operations and pilot training regimens. By refusing deliveries of aircraft equipped with the problematic version 14 software, these carriers are prioritizing cockpit consistency across their massive fleets. Operators argue that introducing a known software vulnerability—even one with a low probability of occurring—unnecessarily complicates pilot procedures. Their pushback highlights the industry's low tolerance for software updates that degrade automation reliability during high-stress flight phases.

Boeing Management

Framing the glitch as a manageable procedural issue rather than an immediate safety risk while developing a permanent fix.

Boeing maintains that the software behavior, while unintended, does not cross the threshold of an immediate safety hazard. The manufacturer emphasizes that the autopilot remains functional and that all commercial pilots are already trained to execute missed approaches without the use of automated vertical navigation. From Boeing's perspective, the issue can be safely managed through reinforced pilot briefings and existing operational procedures while its engineering teams finalize a permanent software patch to restore full VNAV functionality.

Sources

Source coverage

3 outlets

3 viewpoints surfaced

Aviation Regulators 35%Major Airline Operators 35%Boeing Management 30%
  1. [1]CBS NewsBoeing Management

    FAA investigates software glitch in some Boeing 737 Max jets that could cause issues during aborted landings

    Read on CBS News →
  2. [2]ReutersBoeing Management

    Boeing flags 737 MAX software glitch affecting landing navigation feature, WSJ reports

    Read on Reuters →
  3. [3]Airways MagazineMajor Airline Operators

    FAA Reviews 737 MAX Flight-Guidance Software Issue as Boeing Seeks 737-10 Certification

    Read on Airways Magazine →

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