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ExplainerAppliance RecallSafety Notice· 3 min read· in Shopping & Reviews

Char-Broil Recalls 10,600 Bistro Pro Electric Grills Over Shock Hazard

Char-Broil and the CPSC have recalled roughly 10,605 Bistro Pro electric grills due to a loose grounding wire that poses an electric shock risk. Owners are advised to stop using the grills immediately and register for a free repair kit.

By Paige Carter

Consumer Safety Regulators 40%Manufacturer Operations 40%Consumer Advocates 20%
Consumer Safety Regulators
Federal agencies prioritize immediate hazard removal and strict compliance with electrical standards.
Manufacturer Operations
The company focuses on targeted repair kits and financial incentives to resolve the issue efficiently.
Consumer Advocates
Advocates emphasize the burden of self-repair and the necessity of clear communication to affected owners.

Perspectives this story doesn't cover

  • Retailers handling potential in-store returns
  • Consumers who lack the tools or ability to perform the self-repair

Fast facts

  • Char-Broil and the CPSC have recalled approximately 10,605 Bistro Pro electric grills in the U.S. due to a shock hazard.
  • The grounding wire for the heating element can disconnect, removing the grill's electrical fault protection.
  • The recall is limited to units manufactured between October and December 2025, identified by date codes 2510, 2511, and 2512.
  • Owners should stop using the grills immediately and register online for a free repair kit.
  • Char-Broil is offering a $25 digital gift card to consumers who provide photo proof of the completed repair.

Why this matters

Owners of the affected Char-Broil electric grills face a hidden electric shock hazard if a specific internal wire disconnects. Identifying the recalled units and applying the free repair kit is necessary to safely use the grill, and completing the fix earns owners a $25 gift card.

The Consumer Product Safety Commission and Char-Broil have initiated a recall of roughly 10,605 Bistro Pro electric grills across the United States, deciding to issue free repair kits rather than full replacements. Owners are instructed to stop using the grills immediately and can register online today to receive the necessary hardware, with a $25 incentive available once the fix is completed.[1][2]

The defect centers on the grounding wire connected to the grill's heating element. The CPSC warns that "the grounding wire for the grill's heating element can disconnect and lose fault protection, posing an electric shock hazard." Without that grounding path, an electrical short could pass current through the metal chassis directly to the user.[1][4]

No injuries or shocks have been reported in the field. The recall is fenced to a specific three-month production window, suggesting the fault was isolated to a specific manufacturing run rather than a widespread design flaw. An additional 342 affected units were sold in Canada.[1][2][4]

The recall is limited to grills with date codes 2510, 2511, and 2512, located on the bottom shelf or side bar.

The recall covers specific model numbers within the Bistro Pro range, including both full-size and tabletop configurations. Affected units were sold in black, red, blackout, and emerald finishes between October 2025 and June 2026 for between $150 and $250. Retailers included Ace Hardware, Lowe's, Walmart, Wayfair, QVC, and Amazon.[1][2][3]

The recall covers specific model numbers within the Bistro Pro range, including both full-size and tabletop configurations.

Identifying a recalled grill requires checking the product label, located on the bottom shelf of full-size models or the side bar of tabletop versions. Only grills bearing the four-digit date codes 2510, 2511, or 2512—corresponding to October, November, and December 2025—are included in the recall.[1][3]

The remedy is a free, consumer-applied repair. Owners must register their grill at Char-Broil's dedicated recall website to receive the kit, which includes a screwdriver, a wrench, replacement screws, and a new label to affix once the repair is finished.[1][2]

Char-Broil is providing a free repair kit and a $25 gift card to owners who complete the fix.

To encourage compliance with the self-repair, Char-Broil is offering a financial incentive. Consumers who submit photo documentation showing the completed fix will receive a $25 digital gift card valid at participating retailers.[1][3]

This marks the second electrical recall for Char-Broil in recent years, following a February 2024 recall of 211,700 digital electric smokers that lacked adequate ground-fault protection. While that earlier recall followed 79 reports of minor shocks, the Bistro Pro recall is entirely preemptive, with zero incidents reported to date. Consumers looking to verify their model can check the bottom shelf or side bar of their grill and contact Char-Broil directly at 866-671-7988 for the repair kit.[1][4]

Viewpoints in depth

Consumer Safety Regulators

The CPSC prioritizes immediate hazard removal and strict compliance with electrical standards.

For federal regulators, the loss of a grounding wire in an outdoor electric appliance is a critical failure. The CPSC's mandate is to ensure that a single point of failure—like a loose wire—does not turn the metal chassis of a grill into an electrified surface. Their guidance is absolute: consumers must stop using the product immediately, regardless of whether they have experienced a shock, until the fault protection is restored.

Manufacturer Operations

Char-Broil is managing the recall through targeted repair kits and financial incentives rather than full replacements.

From a manufacturing perspective, a full product replacement for over 10,000 units would be logistically severe. By isolating the defect to three specific months of production and offering a free, user-applied repair kit, Char-Broil minimizes shipping costs and waste. The addition of a $25 gift card for completing the repair serves as a behavioral nudge, increasing the likelihood that consumers will actually perform the fix rather than ignoring the notice or discarding the grill.

Sources

Source coverage

4 outlets

3 viewpoints surfaced

Consumer Safety Regulators 40%Manufacturer Operations 40%Consumer Advocates 20%
  1. [1]CPSC.govConsumer Safety Regulators

    Char-Broil Recalls Bistro Pro Electric Grills Due to Risk of Electric Shock

    Read on CPSC.gov
  2. [2]TechnobezzConsumer Advocates

    Char-Broil Recalls Bistro Pro Electric Grills Over Shock Hazard

    Read on Technobezz
  3. [3]CookOut NewsManufacturer Operations

    Charbroil Recalls Bistro Pro Electric Grills for Ground Wire Issue

    Read on CookOut News
  4. [4]Factlen Editorial TeamConsumer Advocates

    Synthesis by Factlen editorial team

    Read on Factlen Editorial Team

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