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Vehicle RecallsExplainerAug 19, 2026, 8:51 PM· 5 min read· in transportation

Stellantis Recalls 850,000 Vehicles Over Backup Camera Software Glitch

A radio software error affecting 2026 and 2027 Chrysler, Dodge, Jeep, and Ram models can prevent rearview camera images from displaying. Stellantis is deploying an over-the-air update to resolve the issue without requiring dealership visits.

By Layla Zaher

Automotive Safety Regulators 35%Automakers and OEMs 35%Dealership Service Centers 30%
Automotive Safety Regulators
Federal agencies view any interruption of mandated safety hardware as a critical defect.
Automakers and OEMs
Manufacturers see over-the-air updates as a vital tool for managing the complexities of software-defined vehicles.
Dealership Service Centers
Franchise dealers face a shift in their business model as remote software patches bypass the service bay.

At a glance

  1. Stellantis is recalling nearly 850,000 U.S. vehicles across its Chrysler, Dodge, Jeep, and Ram brands.
  2. A radio software glitch can prevent the rearview camera image from displaying when the vehicle is in reverse.
  3. The issue will be resolved via a free over-the-air (OTA) software update, bypassing the need for a dealership visit.
  4. No accidents or injuries have been reported in connection with the software defect.
  5. Since a 2018 federal mandate, the auto industry has recalled roughly 21 million vehicles for backup camera faults.

Why it matters now

As vehicles become increasingly software-defined, traditional mechanical recalls are being replaced by digital patches. Understanding how over-the-air updates resolve safety mandates helps drivers manage their vehicles without the downtime of a dealership visit.

When a driver shifts a 2026 Jeep Grand Cherokee or Ram 1500 into reverse, federal safety regulations mandate that a wide-angle view of the space behind the rear bumper must appear on the central media screen within exactly two seconds. This instantaneous digital handshake between the transmission, the rear-mounted camera lens, and the dashboard display is a critical safety feature designed to eliminate blind spots and prevent backover accidents before they occur. However, for nearly 850,000 late-model vehicles operating under the Stellantis umbrella, a radio software glitch is occasionally interrupting that vital sequence, leaving drivers staring at a blank display precisely when they need visibility the most.[5]

The automaker announced a voluntary recall this week covering an estimated 848,511 vehicles in the United States, alongside roughly 107,000 additional units distributed across Canada, Mexico, and other international markets. The affected roster spans the 2026 and 2027 model years, encompassing a massive swath of the company's North American lineup. Included in the campaign are the Chrysler Pacifica and Voyager minivans, the Dodge Charger, and a wide array of Jeep SUVs including the Cherokee, Compass, Gladiator, Wrangler, Grand Cherokee, and Grand Wagoneer. Ram 1500 and 2500 pickups, as well as ProMaster commercial vans, are also swept up in the action, making it one of the largest safety interventions for the automaker this year.[4][7]

Unlike mechanical failures of the past, the root cause of this widespread issue is not a shattered camera lens, a severed wiring harness, or a physically faulty camera module. Instead, the defect traces entirely to the radio software responsible for processing the raw video feed and rendering it onto the infotainment display. When the system's code falters, the screen simply fails to populate the image, effectively blinding the driver to the immediate rear environment. Because the issue is rooted entirely in software code rather than physical hardware, the remedy reflects the modern, highly connected architecture of software-defined vehicles.[2][6]

The recall spans multiple brands and models across North America, totaling nearly one million vehicles.

To resolve the glitch, Stellantis is deploying an over-the-air (OTA) software update, pushing a free digital patch directly to the affected vehicles via their built-in cellular connections. This approach completely bypasses the traditional requirement for owners to schedule a service appointment, drive to a dealership, and wait in a customer lounge while a technician manually flashes the vehicle's electronic control unit. When the update is ready for deployment, a prompt will automatically appear on the vehicle's media screen, allowing the driver to accept and install the patch remotely while the vehicle is parked in their own driveway.[1][7]

This digital-first approach to recalls is rapidly becoming the industry standard, transforming what used to be a massive logistical headache for both consumers and manufacturers into a seamless background process. For automakers, OTA updates drastically reduce the staggering financial burden of warranty labor costs paid out to franchise dealerships. For drivers, it eliminates the friction of vehicle downtime. However, until the OTA update is successfully installed, Stellantis advises drivers who experience a blank screen to rely on their traditional side and rearview mirrors, and to exercise heightened caution when maneuvering in reverse.[5][7]

For automakers, OTA updates drastically reduce the staggering financial burden of warranty labor costs paid out to franchise dealerships.

The regulatory framework driving this massive recall dates back to May 2018, when the National Highway Traffic Safety Administration (NHTSA) formally mandated backup cameras on all new light-duty vehicles sold in the United States. That sweeping mandate was enacted to combat a persistent epidemic of backover crashes, which NHTSA data showed were causing an average of 210 fatalities and 15,000 injuries annually. Tragically, young children aged five or younger accounted for nearly a third of the deaths resulting from those crashes, as they were easily hidden within the massive blind spots of large SUVs and pickup trucks. Because a functioning rearview camera is now a strict federal safety requirement, any software bug that prevents its operation is automatically classified as a critical safety defect.[5]

Over-the-air updates allow automakers to patch software defects remotely, eliminating the need for physical service appointments.

This strict regulatory classification triggers a formal recall even if the vehicle's drivetrain, steering, and braking systems remain perfectly functional. Stellantis has confirmed that it is currently unaware of any accidents, injuries, or property damage related to this specific software glitch. Nevertheless, the automotive industry at large continues to grapple with the immense complexities of integrating advanced, constantly evolving software with critical, highly regulated safety hardware. A recent analysis by Bloomberg News estimated that roughly 21 million vehicles across various manufacturers have been recalled for backup camera faults since the 2018 mandate took effect.[3][4]

As modern vehicles continue to evolve into rolling computers, the frequency of software-related recalls is virtually guaranteed to rise. Automakers are writing millions of lines of code to manage everything from battery thermal dynamics to infotainment displays, exponentially increasing the surface area for potential bugs. However, as demonstrated by the Stellantis response, the friction of resolving these inevitable glitches will simultaneously decrease as over-the-air capabilities become ubiquitous across the global fleet, fundamentally altering the relationship between drivers, their vehicles, and the mechanics who service them.[1]

Federal regulations require the rearview camera feed to appear within two seconds of the vehicle being shifted into reverse.

The transition to software-defined architecture also shifts the balance of power within the automotive supply chain. Historically, a faulty component meant an automaker had to trace the physical defect back to a specific parts supplier, halting assembly lines and managing massive physical logistics to swap out bad hardware. Today, a blank screen might be traced to a single line of corrupted code written by a sub-tier software vendor halfway across the globe. As the industry moves forward, the ability to rapidly identify, isolate, and patch these digital vulnerabilities over the air will become just as critical to an automaker's reputation as the physical reliability of its engines and transmissions.[1]

Since the 2018 federal mandate, the auto industry has recalled roughly 21 million vehicles for backup camera faults.

Terms to know

Over-the-Air (OTA) Update
A method of delivering software updates wirelessly to a vehicle via a cellular or Wi-Fi connection, eliminating the need for a physical dealership visit.
Software-Defined Vehicle
A modern automobile whose features, functions, and safety systems are primarily controlled and managed by software rather than purely mechanical components.
Backover Crash
An accident that occurs when a vehicle backing up strikes a person, often a child, who is in the driver's blind spot.

Questions readers ask

Which specific vehicles are included in this recall?

The recall covers 2026 and 2027 Chrysler Pacifica and Voyager minivans, Dodge Chargers, Ram 1500 and 2500 pickups, Ram ProMaster vans, and various Jeep models including the Cherokee, Compass, Gladiator, Wrangler, Grand Cherokee, and Grand Wagoneer.

Do I need to take my car to a dealership to fix this?

No. Stellantis is issuing a free over-the-air (OTA) software update. A prompt will appear on your vehicle's media screen when the update is ready to be installed remotely.

Is it safe to drive my vehicle before the update is installed?

Yes. The vehicle's mechanical systems are unaffected. Stellantis advises drivers to rely on their traditional side and rearview mirrors and exercise extra caution when reversing until the camera feed is restored.

Have there been any accidents caused by this glitch?

Stellantis has stated that it is currently unaware of any accidents or injuries related to this specific software issue.

Sources

Source coverage

8 outlets

3 viewpoints surfaced

Automotive Safety Regulators 35%Automakers and OEMs 35%Dealership Service Centers 30%
  1. [1]WardsAutoAutomakers and OEMs

    Stellantis Recalls 850,000 Vehicles Over Backup Camera Glitch

    Read on WardsAuto
  2. [2]Road & Track

    Stellantis Recalls Over 950,000 Vehicles for Backup Camera Issue

    Read on Road & Track
  3. [3]Transport TopicsAutomotive Safety Regulators

    Stellantis recalls 850,000 U.S. vehicles on software glitch

    Read on Transport Topics
  4. [4]CBS News

    Stellantis recalls nearly 850,000 vehicles in U.S. over rearview camera issue

    Read on CBS News
  5. [5]Dealership GuyDealership Service Centers

    Stellantis recalls nearly 1 million vehicles over rear-view camera software issue

    Read on Dealership Guy
  6. [6]Motor1Automakers and OEMs

    Stellantis Recalls 850,000 Vehicles Over Backup Camera Glitch

    Read on Motor1
  7. [7]Kelley Blue BookAutomakers and OEMs

    Stellantis Recalls Almost 850,000 Vehicles Over Rearview Camera

    Read on Kelley Blue Book
  8. [8]AutoblogDealership Service Centers

    Most of Stellantis' auto brands have been affected by a camera recall

    Read on Autoblog

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